Digital transformation: How COVID forced change across the business landscape One of the most prolific business trends to come out of the pandemic has been that of digital transformation. COVID-19 forced change across the business landscape, and the sudden scramble to go digital has completely altered the way companies do business. Whether it be internal changes through productivity tools or security, or external changes in how businesses interact with customers, we can see that some type of digital transformation has taken place in almost every business vertical. In the pre-COVID era, businesses only called upon their digital transformation capabilities occasionally. In a 2018 Tech Pro Research study, about 70 percent of organizations surveyed confirmed having a digital transformation strategy already in place, or were working on one. However, they also reported challenges in buy-in and funding. Then, almost overnight, digital transformation was quickly adopted as the spread of COVID-19 shut down regular work functions. As companies were pushed into exploring digital solutions, organizations found new ways through this digital transformation to continue business, serve clients and keep their employees safe.