Informationweek DocuSign Automates to Scale IT for Big Business Growth Digital signature and contract management company DocuSign's IT automation projects paid off when the pandemic lockdowns hit. Here's why. It's been nearly a year since the world of office workers made a sudden and unexpected migration to work from home, often over a period of just days. It was an impressive feat when you consider how long such a project would have normally taken in pre-pandemic times -- probably at least six months of planning, perhaps another six for execution, and then a few more for cleaning up the inevitable issues.