'We're all low income, but we're not 3rd-class citizens': Housing tenants wait week for heat, hot water Newfoundland and Labrador's housing authority knowingly allowed tenants in 11 St. John's units to go without heat or hot water for a week after a furnace broke. It has since apologized. Social Sharing CBC News · Posted: Jan 28, 2021 10:28 AM NT | Last Updated: January 28 Tina Hann, who lives in one of 11 social housing units that lost heat and hot water for a week, is irked by the housing authority's response to the issue.(Heather Gillis/CBC) After a week without heat or hot water, Tina Hann says she's questioning her status in society.