Engagement key to reducing negative effects of shelters, say 2 South facilities Communicating with neighbouring businesses and residents is key to reducing the negative impacts of shelters, say experienced southern shelter workers. Social Sharing 'We do work with neighbours to build what we call a good neighbour agreement,' says Calgary shelter worker Posted: May 04, 2021 4:00 AM CT | Last Updated: May 4 Calgary's Alpha House includes a day centre for people experiencing homelessness, detox, outreach and housing programs. It's been in operation for 40 years.(Calgary Alpha House Society/Facebook) Communicating with neighbouring businesses and residents is key to reducing the negative impacts of shelters, say experienced southern shelter workers.