Since January of 2020, consumers reported losing more than $350 million to the Federal Trade Commission. While the biggest losses relate to online shopping and vacation and travel scams during the pandemic, there is one specific tactic scammers use that that continues to leave ABC11 viewers asking if it's a scam. It starts with a call, a call that can be scary. One voicemail an ABC11 viewer sent to Troubleshooter Diane Wilson stated, "This call is from your legal Attorney General's office." The voicemail goes on to state, "If we don't hear from you, there will be an arrest warrant issued in your name."