Famous Dave's reports 26% increase in customer frequency : v

Famous Dave's reports 26% increase in customer frequency


May 17, 2021
BBQ Holdings, which owns Famous Dave's as well as three other restaurant brands, has tapped Mobivity Holdings Corp., to run its mobile engagement programs via a 2-year agreement. The chain, which has been using Mobivity's personalized text message marketing over the past two years at Famous Dave's to increase customer frequency by 26%, is now rolling out the technology to all 145 brick-and-mortar locations, according to a company press release.
COVID-19 requirements across the country created spikes in restaurant delivery and takeout business, and Famous Dave's increased its messaging subscriber base by 17.5% in Q1, a solid indicator of the effectiveness of text messaging, BBQ Holdings COO Al Hank said in the release.

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