The award was announced during The Card Payments Awards' digital ceremony on April 29, 2021. Featurespace's ARIC Risk Hub safeguards payments across NatWest's commercial and consumer divisions from all known fraud types, as well as new scams and attacks. Featurespace's ARIC technology achieves this by risk scoring every event within its authorization stream and predicting individual customer behaviors. Since deploying the ARIC Risk Hub, NatWest has achieved: A substantial improvement in value of fraud detected An exponential increase in scam value detection rate Greater overall customer satisfaction A higher Net Promoter Score (NPS) "We selected Featurespace as a strategic partner as the team and their technology gave us the best understanding of NatWest's requirements to protect our customers from the harm of fraud. This award win is testament to Featurespace's excellence in this area,"