In brief: The new regulatory regime for financial advice is now in force, and is set to stay Getting governance and compliance systems right, and implementing effective record keeping processes, will be critical for financial advice providers’ future success Difficulties with the new financial advice disclosure rules will take time to iron out Conduct of financial institutions reforms look set to further disrupt things Succeeding in the new world will require providers to embrace the objectives of the new regime and adopt new processes to make it all work. But in the end, good advice remains good advice, and providing good advice to achieve good customer outcomes is what it’s all about.