Five Questions With: Aimee Norigian AIMEE NORIGIAN was recently named vice president and call center manager at BankNewport. / COURTESY BANKNEWPORT Aimee Norigian was recently named vice president and call center manager at BankNewport. She has more than two decades of experience in banking, including five years with BankNewport, where she began as an assistant call manager. She attended the Community College of Rhode Island. PBN: What does your new role entail? NORIGIAN: I’m responsible for overseeing BankNewport’s call center to ensure that our customers receive quality service. At BankNewport, we pride ourselves on offering many different ways for our customers to do their banking – our team responds to the inbound calls for everyday banking, digital banking troubleshooting, emails, our chat systems and our virtual tellers who assist our customers through the personal teller machines.