What you need to know Microsoft Azure AI technology is being used to create realistic voices for chatbots and digital experiences. The tech uses recordings of real voices and deep learning to create realistic digital voices. Microsoft discusses the importance of using the technology responsibly in its blog post. Microsoft Azure AI technology is being used in new ways to help people interact with characters and chatbots. A blog post from Microsoft highlights how Azure tech is being used to create experiences ranging from interacting with Bugs Bunny in an AT&T Experience Store to conversing with the Flo chatbot from Progressive Insurance. In addition to sharing some examples of the tech in action, the post announces the general availability of the Azure Cognitive Service, Text to Speech.