Jet Park Hotel. Photo: RNZ / Katie Todd They've succeeded in keeping more than 900 Covid-19 cases out of the community - embracing PPE, teamwork and sweet treats hurled through windows during their 15 months on the frontline. The innocuous family-owned hotel nestled off the main road to Auckland Airport boasts a restaurant, lounge bar, pool and lush green outdoor spaces, yet Property and Assets manager Ashley Schierhout said it now has some of the country's most reluctant people checking in. "You see people arriving and they are scared, some of them, arriving at a quarantine facility and that stigmatism," he said. "I think after day two or three it's a complete change of heart. They suddenly realise that we're not treating them like patients, we're treating them like guests."