Article by Social Share The Fair Trading Commission (FTC) is seeking public input on its review of the Standards of Service 2018-2020 for Cable & Wireless (Barbados) Ltd (C&W, trading as Flow). The Standards of Service framework sets out the minimum level of service that should be received by customers of Flow’s landline service. In a statement today, the FTC said it has outlined a number of proposed changes to the standards in its consultation paper and members of the public are encouraged to submit their comments on the themes presented, which include: the continuance of the Standards of Service framework;