Geisinger uses biometric facial recognition to check in patients, improve workflow Geisinger uses biometric facial recognition to check in patients, improve workflow Print Geisinger Health is using a biometric technology to check in patients with just a photo of their face. Matt Henry, associate director on the health information technology team and program owner of the biometrics project, said the pilot program is intended to reduce misidentification and contact with staff for safety in cases of infectious disease. It also allows the patient to say less private information out loud in a public area. "With the reduction in misidentified patients in emergency departments in the future, you end up having better outcomes because of accurate charts," Henry said.