SHARE Google LLC debuted a more robust customer support service for its public cloud infrastructure platform today called Mission Critical Services, aimed at customers wanting to ensure that their most critical business applications will never fail. Google Cloud Customer Experience Vice President John Jester told SiliconANGLE that some of Google’s cloud customers have extremely demanding environments, and that even a minute of downtime can mean millions of dollars in lost revenue. Jester called out financial services, telecommunications and retail, all of which Google Cloud has focused on serving, as needing especially bulletproof applications in the cloud. And if anything unexpected happens, they also need nearly instant service to fix the problem. “What matters is that the customer’s application is always up,” he said.