Great Western Railway extends its Delay Repay scheme to seas

Great Western Railway extends its Delay Repay scheme to season ticket holders


MORE rail passengers in the South West will be able to claim compensation for service delays from next month.
From April 1, season ticket holders delayed by 15 minutes or more will be able to claim for compensation, irrespective of the cause of their delay, as part of the 'Delay Repay' scheme run by Great Western Railway (GWR).
Previously this scheme was only available for daily and weekly tickets, but now season ticket holders will be able to immediately claim for a refund on the delayed part of their journey.
Up to this point, compensation arrangements for season ticket holders saw them receive a discount on renewal, should GWR have failed to achieve pre-determined targets for punctuality and reliability.

Related Keywords

Chris Heaton Harris , Mark Hopwood , , Rail Travel Vouchers , Delay Repay , கிறிஸ் ஹீட்டன் ஹாரிஸ் , குறி ஹாப்வுட் , ரயில் பயணம் வவுச்சர்கள் ,

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