Virtual Assistant is limited Taxes are hard enough to do even with top-notch tax preparation software, so the more choices you have for getting them done, the better. H&R Block provides more options for personal tax preparation than any of its competitors, including in-office services, DIY software, online applications, and numerous options for virtual expert help. We took a look at H&R Block Deluxe, which focuses on W-2 and interest/dividend income and supports the Schedule A, so you can see whether itemizing is better than taking the standard deduction. H&R Block Deluxe offers a capable blend of tax topic coverage, usability, and taxpayer guidance, all of which earned it an Editors' Choice award for online tax preparation services two years ago. The company has introduced numerous enhancements to its 2021 lineup (which you'll use to file your 2020 taxes). There are new forms supported in its free version, for one thing. The company has also made improvements to its Virtual Assistant, W-2 import, mobile apps, and video help. H&R Block has also announced new integration with Wave, a free small business accounting service the company acquired a couple of years ago. This year's Editor’s Choice award goes to TurboTax Deluxe, however, because of its exceptional guidance and user experience.