How Auto Insurers, Consumers Rode the Bumpy Year of Pandemic May 10, 2021 The U.S. auto insurance market experienced market disruption due to pandemic-related shopping volatility, an uptick in dangerous driving, policy renewal delays and fewer claims. But by the end of 2020, shopping volumes closed 5.3% higher than in 2019 and net policy renewals increased after some bumpy periods. The U.S. Auto Insurance Trends Report from LexisNexis Risk Solutions looks at how consumer behavior and carrier business practices tied to the auto insurance policy lifecycle diverged in 2020 from typical patterns largely due to the influence of Covid-19. According to the report, auto insurance shopping data fluctuations were turbulent throughout 2020. However, year over year, 2020 shopping volumes closed 5.3% higher than 2019 with an annual year-end shop rate of 41%.