Ensuring global consistency of device and support experience to drive productivity gains for 70,000 users. iStock Challenge Eaton Corporation is a $21 billion business with operations in 175 countries, supported by about 95,000 employees. It delivers power management solutions to customers managing some of the world’s most critical infrastructure across healthcare, aviation, manufacturing, and more. Consistency, efficiency, and accuracy are key drivers across the business. It is committed to a globally consistent approach, both in terms of management and user experience. “We set standards centrally and create global platforms,” explains Wendy Hunter, IT Manager, Eaton Corporation. “We want consistency in every country we do business.”