The pubs code was introduced to ensure that tied tenants of the biggest pub companies get treated fairly and are no worse off than if they were free of tie. They can judge if they are worse off by looking at both options side by side in the market-rent-only (MRO) option process. They then have the right to choose the option best for their business. Tenant take-up MRO is a powerful tool for tied tenants. Yet the number of them using the process has reduced year on year since the code’s introduction in 2016. So why aren’t more tenants making use of it?