DevPro Journal How Technology Integrates into Restaurant Operations Your software solution is only a part of the tech environment a restaurant needs for optimal operations. December 15, 2020 Consumers often enjoy dining experiences without little notice of the technology supporting them, but as an ISV, you know technology solutions play a role in virtually every facet of restaurant operations. Neil D’Cruz, Sr Product Manager, System Devices Group, Epson America, Inc., points out that using the right hardware and software in the front and back of the house is pivotal to a business’ efficiency and profitability. Point of Sale (POS) Hardware POS ISVs spend a great deal of time perfecting their solutions, but even optimal POS software needs the right hardware on which to run. D’Cruz says to ensure your users have the best possible experiences, you need to choose hardware through the lens of a restaurant manager. Your client wants hardware that has the functionality they need, for example, touchscreens and integration with POS system peripherals, but they also need to be designed to withstand harsh and humid restaurant environments.