Every self-storage facility needs maintenance and repairs. Aesthetics are often a primary focus, but what about the impact on expenses, revenue and property value? Learn how upkeep and improvements affect facility worth, and how to determine when a project makes sense. A door spring breaks. The gate controller malfunctions. Asphalt cracks. Paint fades. A roof begins to leak. These are all examples of maintenance and repair issues that eventually occur at every self-storage facility. As the operator, you must decide if, when and how much to spend on fixing them. Before you proceed, consider how the expense of upkeep impacts your net operating income (NOI) and facility value. The answer isn’t always simple; in fact, it may vary between markets. To drill down and arrive at an appropriate conclusion, let’s take a closer look at the relationship of NOI and value, factors that affect maintenance decision-making, and the financial impact of various repairs. Ultimately, what you want to know is whether a project has bottom-line benefits.