By Nancy Charlebois Throughout my 25 years as a physical therapist, I have cared for more than 50,000 human beings. I have treated mothers after traumatic birthing experiences, rehabilitated injured professional athletes and veterans who’ve been hurt in combat. Image COURTESY / NANCY CHARLEBOIS Nancy Charlebois is a physical therapist and co-owner of Jade Integrated Health, with her husband, John. The reward has been equally valuable to me as it has to them. Fortunately, I learned early in my career that my gift as a therapist was tied closely to my ability to listen. When a patient comes into my office the most important information I can get is what their goals are. When a patient sets a desired outcome, we both know what we’re working towards and when we’ve been successful. When I opened Jade Integrated Health in 2001 with my husband, John, I really didn’t know how to run an actual business. So I put trust in myself and tested my guiding principle: if good medicine starts with listening, could good leadership also? I’ve found that the answer is a resounding yes.