The telecom industry is at the forefront of technological innovation, and Artificial Intelligence (AI) is playing a major role in this transformation. AI is being used to improve network performance, automate customer service tasks, and develop new products and services to boost Customer Support Services by keeping both the Business and Operation sides in mind.
In this webinar, we will examine the most important ways that AI can be used in the telecom industry to improve network performance along with boosting customer-related services in business and operation domains. Our deep dive includes how to investigate how practically AI can be used to analyze data from network sensors to identify potential problems before they occur allowing telecom providers to take proactive steps to fix problems and prevent outages thus improving both the customer and user experience.