ila Bank leverages eKYC for customer onboarding MANAMA, 14 hours, 48 minutes ago Bahrain-based ila Bank, a digital, mobile-only bank, has released five new seamless app features to further simplify the onboarding process, empowering customers to open an account within minutes using only one ID and a selfie. The new process was made possible by leveraging the national eKYC platform, an extensive online database enabling financial institutions to easily authenticate clients’ identities, operated by BENEFIT in collaboration with the Information & eGovernment Authority (iGA), under the supervision of the Central Bank of Bahrain. The newly launched features were designed in response to customer feedback, received through the bank’s various digital touchpoints, as well customer insights gained through ila’s agile banking model, powered by state-of-the-art AI and data analytics.