Date Time In-person and online customer service support increasing Macedon Ranges Shire Council is pleased to announce the increase of our in-person customer service hours at all customer service centres. These increases are in line with and consider COVID-19 guidelines and easing of restrictions. These hours will be trialled for a three-month period, and will take effect from Monday 12 April 2021. Gisborne and Kyneton: 9am – 4pm, Monday – Friday Woodend and Romsey: 9am – 2pm, Monday to Friday Seeking to provide additional support to the community, in the coming months Council will also be trialling a web-chat function via Council’s website, mrsc.vic.gov.au