Interview Interview with De Nederlandsche Bank (DNB) on the impact of COVID-19 on payments Thursday 29 April 2021 08:43 CET | Editor: Claudia Pincovski | Interview The crisis created by the COVID-19 pandemic has led to a global recession and it is dramatically changing consumers’ payment habits According to a Survey of central banks on the impact of COVID-19 on cash and digital payment policies done by Lipis Advisors, an international consultancy focused exclusively on the payments industry, and Currency Research, a global resource for central banks, the pandemic has limited the ability of consumers to make paper-based payments. Furthermore, since March 2020, consumers have exhibited a preference for contactless payment solutions such as using a card, smartphone or wearable device, and ecommerce transactions have spiked.