Is your product suffering from service design issues? Here's

Is your product suffering from service design issues? Here's how to find out


Is your product suffering from service design issues? Here’s how to find out
Find the cause before you address the problem
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Failure is more than a rite of passage when working in technology — it’s a guarantee. The failure designers and developers are comfortable with, however, usually falls into the cozy iteration cycle where it’s “OK” to fail. Do users hate your proposed process flow? (No big deal, it was just a wireframe!) But the stakes are a little different when products ship, code is live, and things don’t go as expected.
When the straightforward application of design thinking techniques lead to unexpected or undesirable outcomes, it may be time to ask yourself: Are you designing for a productor a service?

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Tiffany Hale , Nielsen Norman Group , Interaction Design Foundation , டிஃப்பனி ஹேல் , நீல்சன் நார்மன் குழு , தொடர்பு வடிவமைப்பு அடித்தளம் ,

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