IT flaw that assigned every 'Miss' a child's weight onboard

IT flaw that assigned every 'Miss' a child's weight onboard Tui plane causes 'serious incident'


IT flaw that assigned every ‘Miss’ a child’s weight onboard Tui plane causes ‘serious incident’
Cathy Adams
© Provided by The Independent
An IT error that categorised women as children caused a “serious incident” onboard a Tui plane.
The incident occurred on a Tui flight from Birmingham airport to Palma in Mallorca on 29 July 2020, with 187 passengers and six crew onboard.
An investigation by the Air Accident Investigation Bureau (AAIB) found that the new IT reservation system was classifying female adult passengers who checked in with the title “Miss” as children.
The system then allocated these passengers a child’s standard weight of 35kg, as opposed to 69kg for adult women.

Related Keywords

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