GUEST ARTICLE: Communication means everything - in relationships, in business, in business relationships. Now that we have been largely deprived of face-to-face communication at work due to the ongoing pandemic, it gets increasingly difficult to maintain the same level of efficiency and engagement that we had before. Online Collaboration: What Can Go Wrong? Many thanks to the developers of modern online communication tools that allowed us to stay in touch and get things done even when we have to work remotely. However, even those tools are not enough sometimes as a lot of businesses are still struggling to overcome the problems of collaborating online.