In March of 2020, the Des Moines City Council directed the city manager to implement implicit bias, de-escalation, and cultural competency training across city government. This step came out of community led efforts to address racial profiling in Des Moines. At the time and in subsequent conversations, I noted that how we implemented these programs, particularly de-escalation training, mattered. Many of the same community members who engaged in the discussion leading to our initial action on de-escalation training have expressed concerns about how we are implementing that requirement. There are concerns about who is conducting the training, the model/certification for training that is being used, and — at least in part because of council rules limiting public comment — how the council is listening and responding to those concerns.