Cockroach infestation The Singapore Food Agency (SFA) announced that it would be suspending the eatery's licence due to an accumulation of 12 demerit points within a year, under the SFA's Points Demerit System. The 12 points were racked up due to two instances of " failure to keep licensed premises free of cockroach infestation." SFA said that establishments that accumulate 12 or more demerit points could face up to four weeks' suspension, or even have their licenses cancelled. The suspended Swensens outlet will have to ensure that all food handlers working at its premises attend and pass the Basic Food Hygiene Course again, before resuming work.