1/1 A HOME care provider has been asked to make improvements after inspectors graded its service as 'adequate'. Karma Healthcare is based in Gourock and provides support to people in their own homes in Inverclyde, as well as North Ayrshire. The assessment by the Care Inspectorate focused on how people's health and wellbeing are supported and safeguarded during the Covid-19 pandemic. The virtual assessment was carried out remotely on March 10. Inspectors looked at care and support, health and wellbeing, infection prevention and control, leadership and management. Karma Healthcare has been told that staff must be trained in infection prevention and control using government guidelines, and that management must compile clear written records of staff training and evaluate staff practice in these measures.