Summary The concept of observability has evolved over the years, referring to the ability to monitor internal states of systems using the externally exhibited characteristics of those systems. It provides the ability to predict the future behavior of those systems using data analysis and other technologies. By monitoring what has already happened, enterprises can reactively fix the issues. Observability, in contrast, helps predict issues before they surface, thus helping to build a proactive enterprise. Ultimately, by automating observability, it’s possible to build hyper-automated, self-healing enterprises that fully understand what’s happening within the systems under management, and to predict and respond to likely outcomes.