Firearm 'held at person's head' - Auckland shooting incident saw woman car-jacked at gunpoint Firearm 'held at person's head' - Auckland shooting incident saw woman car-jacked at gunpoint Police called a 2.30pm press conference to give updates about the "critical incident". Assistant Commissioner Richard Chambers said when the Auckland event unfolded, the Eagle helicopter was in the area and spotted a car being driven erratically. The car crashed and police fired a shot. Chambers said a member of the public was rescued by a person caught up in the drama. A police chase started, with police and the Eagle chopper following the driver.