LivePerson launches AI Annotator™, empowering brands to automate conversations at an unprecedented pace New tool enables live agents to effortlessly optimize bots and upskill into AI roles News provided by Share this article NEW YORK, Feb. 23, 2021 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), a global leader in Conversational AI, has launched AI Annotator™, a new tool automating brand-consumer conversations faster than ever before by harnessing the expertise of agents to improve Conversational AI. AI Annotator automates conversations faster than ever by harnessing agents' expertise to improve Conversational AI. Until today, tuning Conversational AI bots required a lengthy optimization process, carried out by scarce, expensive data science and developer talent. With AI Annotator, a brand's contact center agents can flag areas for improvement and suggest solutions in just seconds, all while going about their day-to-day tasks. This new way to optimize Conversational AI crowdsources feedback from agents who are already experts at working with customers, reducing the time and effort to make fully functional bots to a fraction of what they were before.