- ADVERTISEMENT - Despite the diversity of Long Beach residents, 97% of programs and 95% of materials are offered only in English, according to the audit. Additionally, the overdue fine structure disproportionately impacts low-income residents and keeps them from accessing materials when they are unable to pay their fines and subsequently have their accounts suspended. “[Libraries] play a critical role in promoting literacy development, educational activities, digital skills, health promotion and many other learning opportunities,” City Auditor Laura Doud said in a statement. Operating hours at the city’s 12 libraries do not align with most residents’ needs or preferences, the audit found, which limits access. Also, only two locations have adaptive technology for people with disabilities.