Majority of Whatsapp users said they will not use payment features, business chat if app shares info with Facebook, third parties: Survey The survey found that five per cent users have deleted the app, while 22 per cent claimed to have reduced using the mobile messaging platform. Jan 29, 2021 11:23:00 IST A majority of respondents in a survey said they will not use Whatsapp payment features and may discontinue business chat if the app shares information with Facebook and third parties, according to a survey. The survey – conducted around Whatsapp new proposed policy across the country covering over 17,000 respondents – found that five percent users have deleted the app, while 22 percent claimed to have reduced using the mobile messaging platform.