The aviation industry around the globe has been hit hard by COVID-19 and all its ramifications. Over the first 5 months of 2021, capacity levels were down by around half compared to pre-pandemic levels. IATA traffic data for March 2021 showed capacity has been down 80 percent compared to March 2019. The recovery is happening, and more of the world is beginning to open up, but the road ahead remains a challenge. In a recent CAPA – Centre for Aviation live event, Richard Maslen, European Content Editor for CAPA, said: “It cannot be denied the lead in any part of an airline in 2021, 2022, and even onwards, is going to look very different than ever before.”