"Improve Handling Procedures Or Face RM300,000 Fine", MCMC I

"Improve Handling Procedures Or Face RM300,000 Fine", MCMC Issues Warning To J&T After Viral Incident


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The Malaysian Communications and Multimedia Commission (MCMC) has issued a stern warning to a courier management company to improve customer package handling procedures.
MCMC in a statement said the company has been instructed to provide an explanation regarding the incident of throwing customers’ packages.
We take seriously the viral incident of a group of employees of a courier company throwing a customer packages on social media, recently. The company has been instructed to provide an explanation.
The Malaysian Communications and Multimedia Commission via Berita Harian
The statement was made after an incident happened with the logistics company, in which J&T Express staff were seen damaging goods as a sign of protest to an alleged change in earned commission.

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