The Director-General explained that the Ministry of water was at an advanced stage with the development of the app given that it had concluded the registration of all water bowsers and exhaust trucks in the capital. He also brought to the fore that the decision to develop the app was informed by the incessant complaints from Nairobi residents who have had to grapple with an acute water shortage and who have been operating at the mercy of unscrupulous water suppliers. Badi explained that water bowser operators fetch water for free from unspecified water sources or corrupt the county supply lines to direct the water their way, which they later load onto their bowsers and sell to the unsuspecting members of the public.