A spokeswoman for QBE said: “It is standard practice that we review each policy at renewal time and occasionally we may decide that a business no longer matches our risk appetite." Mr Batchelor approached a handful of other insurers - though his options were limited as they have to be on a list of regulated bodies, which also all denied the claim. "Some aren't taking on new clients because of the pandemic and we weren't large enough for others. On top of this you also have to declare that you have been denied insurance elsewhere which impacts your chances. Notary Express had only recently finished refurbishing its offices in Prince of Wales Road, Norwich.