NSW Telco Authority Today the NSW Telco Authority launched a ten-year plan to transform public safety communications to provide first responders with the connectivity they need to protect people and places. NSW Telco Authority Managing Director Kylie De Courteney said the Operational Communications Strategy 2020 (OCS 2020) is a blueprint for delivering data-enabled services to improve on-the-ground coordination and decision-making during emergencies when every second counts. “In consultations to develop the strategy, customers told us they need both mission-critical voice and broadband data services to meet future coordination and connectivity challenges,” Ms De Courteney said. “Through the Government’s $600 million investment in the Critical Communications Enhancement Program, we are building a single, interoperable Public Safety Network (PSN) to deliver statewide, mission-critical standard voice and narrowband data services.”