Podcast: How making your practice a better place to work can improve patient care

Sheffield GP Dr Ben Allen explains how focusing on staff and improving his practice's organisational culture resulted in a happier workforce, improved continuity and access, and rising patient satisfaction scores.

Related Keywords

Kim Scott , Jamesc Collins , Nancy Kline , Jerryi Porras , Emma Bower , Ben Allen , Simon Sinek , Patrick Lencioni , Jim Collins , Birley Health Centre In Sheffield , Birley Health Centre , Five Dysfunctions , With Why , Highly Effective People , Coaching Habit , Michael Bungay , Geoff Smart ,