Dedicated WhatsApp number launched to rectify errors Since Tangedco did not undertake an assessment of meters in the city during the lockdown, thousands of domestic consumers have raised complaints of exorbitant billing. When the State government announced a lockdown from May 10, the Tangedco extended its window for payment of electricity bills, temporarily halting door-to-door assessment after meter assessors refused to do the job fearing the COVID-19 pandemic. Initially, Tangedco announced that consumers would have to pay electricity bills from 2019. But after several complaints, domestic consumers were asked to self assess meters and send the readings to local officials for updation. Domestic consumers have since been highlighting billing problems due to the stopping of door-to-door assessment.