The company uses AI to help payers and providers identify and manage high-risk individuals For payers and providers, healthcare is all about risk. That means, basically, understanding how likely are patients to get sick, how much will that cost and how can that best be prevented, so that they can price their solutions accordingly. It was hard enough to predict such things in a pre-COVID world; in a post-COVID world, where people may have long-term effects for the rest of their lives, it has become exponentially more difficult. That's why Lumiata, a platform that uses artificial intelligence to help health plans and providers make more accurate predictions for underwriting and risk management, is seeing a huge uptick in the wake of COVID.