CALGARY -- A health app that allows Albertans to speak to a virtual agent about the symptoms of their potential illnesses is not fully compliant with rules set out to protect the privacy of its clients, a provincial agency has found. The Office of the Information and Privacy Commissioner (OIPC) says it has come up with a list of 31 findings and 20 recommendations following an investigation into TELUS' Babylon Health app. The mobile program was first launched in B.C. in March 2019 but came to Alberta last year. Following a review of the app, which was launched in April 2020, the OIPC says it associates government-issued ID and selfie photos with accounts for verification purposes, collected and recorded audio and video consultations conducted through the app and had a number of issues with its privacy policy.