PS5 Not connecting to Wi-Fi internet fix There are a few common issues that result in the PS5 not connecting to the internet. Especially for players who make use of Wi-Fi connectivity, PlayStation 5 network issues can be hard to sort out. Thankfully, there are some common troubleshooting steps to help your PS5 connect to the internet via Wi-Fi and resume wireless gaming. How to fix PS5 not connecting to Wi-Fi network In many cases, the PS5 cannot connect to the internet over Wi-Fi if it’s out of range or is experiencing an intermittent wireless signal. If the PlayStation 5 cannot connect to the Wi-Fi network at all, you’ll need to fix the problem by running through some home network diagnostics.