Steak 'n Shake is shaking things up. They have had plans to move to a self service model for awhile, but the pandemic is helping speed up that process. This new self service model will include kiosks that will allow customers to order and pickup their own orders. Get our free mobile app If you're a fan of sitting down and having a server getting your food, drinks, and milkshakes at Steak 'n Shake, well that might not be an option in the future. Steak 'n Shake's parent company Biglari Holdings announced in an annual letter from the Chairman of the Board, Sardar Biglari, that locations will begin installing kiosks. These kiosks will allow customers to place orders and and pickup their own orders.