RBI streamlines Internal ombudsman scheme of banks, other financial institutions to help customers : vimarsana.com

As per the RBI governor, the consolidation of master guidelines will fine tune the redressal of customers' complaints. In November 2021, the RBI announced the Integrated Ombudsman by merging three different ombudsman schemes. The current announcement deals with streamlining the operational aspect of the ombudsman scheme to make it easier for customers to file complaints.

Related Keywords

India , , Banking Financial Companies , Statement On Development , Bank System Participants , Credit Information Companies , Credit Information Companies Cics , Reserve Bank , Internal Ombudsman , Scheduled Commercial Banks , Prepaid Payment Instruments , Information Companies , Regulatory Policy , Internal Grievance Redress , Non Bank System Participants , Non Banking Financial Companies , Master Direction , Deputy Internal , Internal Ombudsman Scheme , Regional Rural Banks , Banking Ombudsman Scheme , Banks , Nbfc , Customers Grievance Redressal , Rbi , Rbi Monetary Policy ,