Recent Nest Hub Max preview software messes with connected devices, but there's already an easy fix Despite the potential consequences, many of us tend to join preview programs fairly often. Sometimes the early software releases give us new features and improvements well ahead of other users, but from time to time, they have some unfortunate side effects. If you're using a Google Nest Hub Max to provide connectivity to a Nest Detect or Next x Yale Lock, and you've received a recent firmware update as part of the preview program, there's a good chance those security devices have lost internet connectivity. But the good news: There's a simple fix.